At JTH Wholesale, we work hard to ensure that your candies, jellies, biscuits, snacks, and other wholesale products are delivered quickly and in excellent condition. This Shipping Policy explains how we process and deliver orders.
Orders are processed within 1–3 business days after payment confirmation.
During peak seasons or large-volume orders, processing times may be slightly longer.
You will receive an email confirmation with order details once your purchase has been placed.
We use reliable shipping carriers to ensure safe delivery.
Shipping methods may include standard, express, freight, or palletized delivery depending on order size and destination.
The available options and estimated costs will be displayed at checkout.
Estimated delivery times vary by destination:
Domestic (within [Your Country]): 3–7 business days.
International: 7–21 business days, depending on customs and location.
Please note that these are estimates; JTH Wholesale cannot guarantee exact delivery dates due to potential delays by carriers or customs authorities.
Shipping charges are calculated based on order weight, dimensions, and destination.
Final shipping costs will be shown at checkout before you complete your purchase.
For bulk or pallet orders, special freight rates may apply. Please contact us for a custom quote.
All orders are carefully packed before shipping.
Risk of loss or damage passes to the buyer once the order is handed over to the carrier.
If your order arrives damaged, please report it to us within 3 business days with photos so we can assist you.
We ship internationally; however, buyers are responsible for compliance with local import laws.
Customs duties, taxes, or fees are the buyer’s responsibility and are not included in our product or shipping prices.
Orders held or delayed at customs are outside of our control.
Once shipped, you will receive a tracking number via email.
You can use this number to track your order directly with the carrier.
Please double-check your shipping address when placing an order.
JTH Wholesale is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the buyer.
If an order is returned due to incorrect address or failed delivery, reshipping fees will apply.
If you have any questions about shipping, bulk freight options, or international delivery, please contact us:
📧 Email: [Your Email]
📞 Phone: [Your Phone Number]
🏢 Address: [Your Business Address]
